|
|
sarni
|
|
May 13, 2004 12:33:50 GMT
|
|
Every time I boot my machine at home, I get this error message:
1720-SMART Hard Drive detects imminent failure Attribute failed: #5
Initializing
Intel(R) Boot agent version 4.0.19 PXE Build 083 (WFM 2.0). RPL V2.73
press
F1
can you help me please ?
|
|
|
Note: If you are the author of this question and wish to assign
points to any of the answers, please login first.For more information on
assigning points ,click
here
|
|
|
Sort Answers By:
Date or Points
|
|
John Y
|
|
May 13, 2004 12:46:17 GMT
Unassigned
|
|
Sounds like the hard drive is on it's way out...backup all your data
while you still can and take it in to be checked.!
They usually
fail between 3-5yrs...how old is yours.? |
|
|
sarni
|
|
May 13, 2004 12:52:47 GMT
N/A: Question Author
|
|
4 yrs !!!
thank for your help |
|
|
John Y
|
|
May 13, 2004 12:57:43 GMT
Unassigned
|
|
|
Your Welcome...sorry to be the bearer of bad news but you know how
these things can be...Good Luck now.! |
|
|
sarni
|
|
May 13, 2004 13:06:13 GMT
N/A: Question Author
|
|
there is no software solution for my problem ? update BIOS or other
drives !!!
thanks! |
|
|
John Y
|
|
May 13, 2004 13:11:59 GMT
Unassigned
|
|
|
That warning is from the hardrives software telling you something is
about to fail inside...sorry as far as i know nothing else can be done
at this point other that to take it in ...and backup all your pictures
and keepsakes etc.! |
|
|
Reinier Venhuizen
|
|
May 26, 2004 15:53:03 GMT
Unassigned
|
|
the problem could be less serious
found this on hp webside
TITLE:
SMART Update Utility for Maxtor 5Txxxxx IDE Hard Drives
VERSION:
1.00 Rev A
DESCRIPTION:
This SoftPaq creates a diskette for
updating the SMART attribute #10 on Maxtor 5Txxxxx IDE
hard drives
to correct premature failure notification (1720).
PURPOSE:
Routine Release
SOFTPAQ NUMBER: SP22569
SUPERSEDES: None
EFFECTIVE
DATE: October 21, 2002
CATEGORY: Software Solutions
SSM
SUPPORTED: No
PRODUCT TYPE(S):
Desktops
PRODUCT
MODEL(S):
Deskpro EN P667
Deskpro EN P667 (na)
Deskpro EN
P700
Deskpro EN P733
Deskpro EN P733 (na)
Deskpro EN P800
Deskpro
EN P866
Deskpro EN P933
Deskpro EN P1.0GHz
Deskpro EN SFF
P733 (SFF)
Deskpro EN SFF P733 (SFF-v)
Deskpro EN SFF P800 (SFF)
Deskpro EN SFF P800 (SFF-v)
Deskpro EN SFF P866 (SFF)
Deskpro
EN SFF P866 (SFF-v)
Deskpro EN SFF P933 (SFF)
Deskpro EN SFF
P933 (SFF-v)
Deskpro EN SFF P1.0GHz (SFF)
Deskpro EN SFF P1.0GHz
(SFF-v)
Deskpro EN SFF P1.13GHz (SFF)
Deskpro EN SFF P1.13GHz
(SFF-v)
Deskpro EX C566
Deskpro EX C600
Deskpro EX C633
Deskpro
EX C667
Deskpro EX C700
Deskpro EX P667
Deskpro EX P733
Deskpro
EX P800
Deskpro EX P866
Deskpro EX P933
Deskpro EX P1.0GHz
Deskpro
EX P1.13GHz
Deskpro EX P1.20GHz
Deskpro EX P1.3GHz
Deskpro
EX P1.4GHz
Deskpro EX P1.5GHz
Deskpro EX P1.7GHz
Evo
D500 All Models
Evo D300 All Models
OPERATING SYSTEM(S):
Microsoft Windows 95
Microsoft Windows 98
Microsoft Windows
NT 4.0
Microsoft Windows 2000
Microsoft Widnows XP Professional
MS-DOS
LANGUAGE(S):
US English
ENHANCEMENTS:
-
Changes SMART attribute #10 to correct premature failure notification
(1720).
PREREQUISITES: N/A
HOW TO USE:
1. Obtain
a formatted 1.44-MB diskette and place it in your A: drive.
2.
Download the SoftPaq to a directory on your hard drive and change to
that
directory. The file that is downloaded is an executable with a
filename based
on the SoftPaq Number above.
3. From that
drive and directory, execute the downloaded file and follow the
on-screen
instructions to build the diskette.
4. After the diskette has
been created, you may delete the SoftPaq file downloaded
in step 2.
5.
Place the newly created diskette in the A: drive of the computer and
cycle
system power to boot from the diskette.
6. Follow the
on-screen instructions.
Copyright (c) 2002 Hewlett-Packard
Company. All Rights Reserved.
Compaq and the Compaq logo are
trademarks of the Hewlett-Packard Company
in the U.S. and other
countries.
All other product names mentioned herein may be
trademarks of their respective companies |
|
|
eirini kyriakidou
|
|
Oct 10, 2007 19:16:35 GMT
Unassigned
|
|
hi
I have the same problem. If i replace my existing hard disk
with a new one, the problem will be solved?
i'll wait for your
answer,thanks in advance! |
|
nn6o
|
|
Oct 11, 2007 19:45:54 GMT
Unassigned
|
|
Sarni,
SMART is a technology built into hard drives the past
made in the past 10 years or so. It monitors several key operating
attributes of the drive. When one or more of these attributes reach a
certain threshold, the drive is deemed as "failing" and it will report
this status to the system. The BIOS, if it has SMART support enabled,
will then give you a POST error telling you that the drive is failing so
that you can perform a backup and replace the drive before it fails
completely.
Now, SMART isn't 100% perfect - there are times when
you might get false SMART Failure reports, but this is rare. If you get
a SMART failure warning, there are two things you can try:
1.
Check for a firmware update for your drive - this will ensure that the
drive isn't producing a "false" report. If no BIOS update is available,
then the failure report is probably accurate.
2. Check for a
BIOS update for your system. Again, sometimes the BIOS will report a
false SMART error - if the BIOS is up-to-date and the sMART error still
occurs (even with a drive firmware udpate), then the error is accurate
and the drive is failing - time to get a new drive.
One last
thing you can try is to download the drive diagnostic utility for your
specific drive. Maxtor, Western Digital, and Hitachi (IBM) provide a
diagnostic utility that will check the drive and fix "simple" problems.
You can download them from their websites:
http://www.maxtor.com
http://www.wdc.com
http://www.hgst.com
Good
luck!
- nn6o |
|
|
Chipman Rachel
|
|
Feb 19, 2008 22:14:31 GMT
Unassigned
|
|
I am having the same issue. Whenever I boot the PC, I receive the
"1720 SMART Hard Drive detects imminent failure" error. I just replaced
the hard drive in the PC but am still getting the error. I have a
Western Digital Cavier drive.
BIOS has been update. Hard drive
does not have a firmware update available.
What else could be the
problem?
Any help is appreciated !! |
|
|
luis dias
|
|
Jul 14, 2008 10:31:35 GMT
Unassigned
|
|
|
Good Morning. Every time i boot my machine at home , i get this error
message: 1720-S.M.A.R.T. Hard Drive Detects Imminent Failure Please
Back Up The Contents Of The Hard Drive And Run HDD Self Test In F10
Setup |
|
|
yibo sun
|
|
Jul 14, 2008 16:42:23 GMT
Unassigned
|
|
|
whenever you see the following error message: 1720 SMART Hard Drive
detects imminent failure. Call HP and get your Hard Drive Disk replaced
if your computer is still under warranty PERIOD. |
|
Rainald
|
|
Aug 20, 2008 11:40:45 GMT
Unassigned
|
|
Rachel, Luis,
if this warning appears the HDD is defective and is
no longer able to cover bad sectors.
The HDD will die sooner or later
and writing to the HDD may cause corruption due to bad sectors.
If
this appears:
1.) Immediately make a backup of all of your data
and/or an image of the HDD.
2.) Replace the HDD with a new one.
a)
If the machine is still covered by warranty, call HP and open a case.
They will send you a new drive and - depending an the warranty scheme -
send a serviceman to change the drives.
b) Otherwise by a new
HDD. You can use a HDD from any manufacturer (no need to buy the thing
from HP).
Let me repeat:
It's a deadly sin to work with a HDD
which shows the said symptoms.
Rainald |
|
|
batool qassem
|
|
Sep 22, 2008 08:47:34 GMT
Unassigned
|
|
i have the same problem !
1720-SMART hard drive detects imminenet
failure (faling attr:05)
please back up the contents of the hard
drive and run HDD self test in F10
or press f1 tor ignore ~~~
and
i dnt know how to update the BIOS ?
please help me
i dont
konw what to do ! |
|
|
batool qassem
|
|
Sep 22, 2008 09:00:07 GMT
Unassigned
|
|
for more information i have an windows xp pro.
and the updates
its available for home edition ?
what i can do ? |
|
|
dougj.barnes
|
|
Sep 22, 2008 12:56:48 GMT
Unassigned
|
|
I'd suggest that you DON'T think of trying to keep the old disk
going, but "bite the bullet" and go for a new disk
We've had a fair
few Maxtor 40GB IDE give this message, the odd few we've tried to
stretch out have failed, not too bad from our view as we can PXE a new
image and users should't have any data on the disk.
If you can get a a
second drive in the PC use one of the disk copy progs, they make the
transfer painless (but sometimes slow if the NTFS indexes are a little
ragged) |
|
|
Rainald
|
|
Oct 2, 2008 21:51:41 GMT
Unassigned
|
|
batool gassem,
no need to do something with the BIOS.
Do as
advised:
Immediately backup all of the data to an external medium.
And
stop *working* with it. With this error appearing everything saved to
the HDD is close to Nirvana.
You may then try use the
test/diagnostics/repair tool offered by the drive's manufacturer (see
their website).
Unless you have very rare special situation most
probably diagnostics will tell you that the drive has reached the end of
it's life-cycle.
Rainald |
|
James Hearron
|
|
Oct 2, 2008 23:35:50 GMT
Unassigned
|
|
I don't drive cars with the engine on fire.
Always replace a
failing hard drive.... |
|
|
Lucas jones
|
|
May 26, 2009 17:55:25 GMT
Unassigned
|
|
My old compaq desk pro is windows 98 my
kids play games on it and
when i boot my
system i get 1720-SMART Hard Drive detects imminent
failure. It all happend when i took it apart to insall a second cd-rom
drive.
everthing else works fine exept niether one
of my cd-rom
drieves work. |
|
|
Chipman Rachel
|
|
May 26, 2009 18:51:32 GMT
Unassigned
|
|
|
I issue I had with my hard drive and recieving the 1720 message was
resolved when I replaced my hard drive. |
|
|
Brenda Brown
|
|
Jun 2, 2009 13:54:43 GMT
Unassigned
|
|
|
I have read all of these and I am having the same problem. The only
thing different with me is that I can't get past that window with the
error message to back up anything. How do I get past that window? |
|
|
Chipman Rachel
|
|
Jun 2, 2009 14:45:21 GMT
Unassigned
|
|
My experience is that if you can't get beyond the message, then the
hard drive is dead. You can try booting the PC with an Operating System
(O/S) CD (such as windows XP) and see if you can access the hard drive
that way.
If not, then I would suggest getting a new hard drive
installed in the PC and once that is configured with the O/S, etc., try
attaching the old hard drive as a secondary drive in the PC and see if
you are able to access it that way.
Hope that helps. |
|
Printable version
